I am expecting an email from XPunch but have not received it. How come? How can I "whitelist" XPunch so I will get XPunch email?

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I am expecting an email from XPunch but have not received it. How come? How can I "whitelist" XPunch so I will get XPunch email?

Post by Admin on Wed Aug 06, 2008 8:54 pm

How To Whitelist XPunch communications in your Spam Filter

(Instructions follow this preamble)

With the advent of outrageous volumes of unwanted email these days, it's unfortunate that legitimate email publications are not being seen by some of the readers who enjoy those publications. There is much fear today that the email publishing / marketing industry is in serious trouble, due to mistakes in filtering when legitimate email is erroneously tagged as unwanted email.

While we applaud the anti-spam industry for removing the plethora of unwanted email from many of our mailboxes, from time to time, some legitimate email publications are mistaken as unwanted.

Sometimes, this results in our mailings bouncing back, with requests for us to respond to challenge/response messages to prevent future filtering. However, due to the size of our list, it's nearly impossible for us handle the volume of such requests.

To that end, please realize that we want our users to always anticipate and enjoy the use of the XPunch service. Some XPunch services, such as registration, require that a confirmation email be received by our users.

If you currently use an anti-spam program or service, we ask that you take just a minute or two to add our publication to your "safe" or permitted email sender list. This usually involves simply adding our sending address (From:) to your whitelist, safelist, or list of priviledged senders. This is commonly known as whitelisting a publication.

Please refer to the following whitelisting instructions you can use to whitelist XPunch communications, depending on the filtering solution you use:

Go to keyword: Mail Controls.
Select the screen name we're sending your XPunch communication to.
Click Customize Mail Controls For This Screen Name.

Version 9.0:

Open your latest XPunch e-mail.
Click the Add Address button (on the right) to add to your \\\\"People I Know\\\\" list.

Alternatively, you can just send an e-mail to: no-reply@xpunch.com, and that will add us to your \\\\"People I Know\\\\" list automatically. To do this:

Open your latest XPunch e-mail.
Click the Reply button (it's in the top right corner).
A new email window opens with the wrong address in the \\\\"Send To\\\\" box.
Replace the address in the Send To box with: no-reply@xpunch.com
Click Send Now (in the top right corner).
Even if the e-mail you send doesn't get through to us, the act of sending it does the job of putting us into your \\\\"People I Know\\\\" list.

CleanMyMailboxIf an XPunch communication is filtered, from the spambox, click on the white \\\\"W\\\\" icon on the left column of the mailing.
When the pop-up window comes up, simply click the Add to Whitelist button.

Alternative whitelisting methods:

* Click on the White List button.
Add: no-reply@xpunch.com to the bottom of your existing list.
Click the Submit List button.

* Click the Subject White List button.
Add: XPunch to the bottom of the list on a line by itself.
Click the Submit List button.

Cloudmark SpamNetSelect Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
Click Advanced.
Go to the Whitelist tab.
Click the Add button.
Type: no-reply@xpunch.com
Click OK.
Click OK.
Click Yes.
Click OK.
EarthlinkClick on Address Book (it's over on the left, below your Folders).
When your Address Book opens, click the Add button.
On the Add Contact screen, find the Internet Information box.
Enter no-reply@xpunch.com into the top Email box.
Click Save.
HotmailClick the Options link, on the main menu tabs, then Safe List.
Type: no-reply@xpunch.com in your Safe List.
If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future.
MailblocksClick the Addresses tab.
Click New.
Type: no-reply@xpunch.com
Make sure 'Accept Mail From This Address' is selected under Receiving Options.
Uncheck 'Display in People Picker' under Other options.
Click Submit.
Click OK.
MailShieldClick Friends from the toolbar.
Click Add.
Type: no-reply@xpunch.com
Click OK.
MailWasherClick Tools, then Blacklist & Friends.
Click Add... on the right, the Friends list side. Make sure Plain email address is selected. Type: no-reply@xpunch.com
Click OK.
Click OK.
McAfee SpamkillerClick Friends from the sidebar.
Click Add.
Type: no-reply@xpunch.comClick OK.
MSNClick on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar)
On the E-mail settings screen, click Junk E-Mail Guard.
Select Safe List.
In the space provided under \\\\"Add people to the safe list\\\\", enter no-reply@xpunch.com.
Click Add.
oddpostCheck your 'Probably Spam' folder.
If you see that an XPunch communication was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.
Outlook 2003Add no-reply@xpunch.com to your Safe List.
Add no-reply@xpunch.com to your Personal Contacts in your Outlook Address Book. Open any desired e-mail, then select Mark as Not Junk.
SpamAssassinAdd the following entry to your user_prefs file, which is found in the
.spamassassin subdirectory on your web/mail server:

whitelist_from no-reply@xpunch.com

Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.
If you have no user_prefs file in this subdirectory, create one:
SpamButcherClick the Configure button.
Go to the Known Senders tab.
Click Add under 'Known Good Senders and Recipients'.
Type: no-reply@xpunch.com
Click OK.
Click OK.
SpamCopOpen your browser and go to: http://webmail.spamcop.net
Log into your SpamCop account.
Click on the Options icon in the toolbar.
Under Mail Management (in the middle), click SpamCop Tools.
Select Manage your personal whitelist.
Near the bottom, where it reads \\\\"Click here to add to your whitelist\\\\", click on Click here.
Enter no-reply@xpunch.com in the first empty slot.
Click Submit.
Spameater ProClick Filters from the sidebar.
Click the Approved Senders tab.
Click Add Filter.
Type: no-reply@xpunch.com under Address.
Choose 'Full Email Address' under Address Type.
Select Email Domain.
Click OK.
Spam InspectorSelect Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
Make sure Email is selected under 'Add a New Friend'.
Type: no-reply@xpunch.com
Click the >> button.
Click Close.
Spam InterceptorFollow the Trusted link under > Authentication Lists.
Enter the email address: no-reply@xpunch.com
Click Add.
SpamkillerOn the Spamkiller sidebar, click Friends.
Click Add.
Enter no-reply@xpunch.com and click the OK button.
SpamPalClick on the SpamPal system tray icon with the right mouse button.
Click 'Add to Whitelist' from the menu.
Type: no-reply@xpunch.com
Click Add.
Spam SleuthSelect File, then Configure.
Go to the Friends category.
Make sure Active is checked.
Type: no-reply@xpunch.com on a line by itself in the entry field.
Click OK.
VerizonGo to your Verizon Inbox.
Click Options.
Select the Block Senders tab (near the top of the screen).
On the Block Senders screen, you'll see both a \\"Block Sender List\\" and a \\"Safe List\\". In the space where it says \\"Enter e-mail address or sub domain to always accept even if the domain is blocked\\", enter no-reply@xpunch.com.
Yahoo! MailOpen your Yahoo! mailbox.
Click Mail Options.
Click Filters.
Click Add Filter.
In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address: no-reply@xpunch.com
At the bottom, where it says \\"Move the Message To:\\" select Inbox from the pull-down menu.
Click the Add Filter button again.

If an XPunch communication has been filtered to your \\"bulk\\" folder, simply open the message and click on the \\"This is not Spam\\" link next to the \\"From\\" field.
Other providersIf an XPunch communication is being filtered, try adding no-reply@xpunch.com to your Address Book or Contact list.
If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP's technical support
and ask how you can be sure to receive all e-mail from no-reply@xpunch.com.

Domain: If they need to know the domain we're mailing from, tell them: xpunch.com

IP Address: If they ask for our sending IP address, tell them:

Number of posts : 164
Registration date : 2008-01-31

View user profile http://www.xpunch.com

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